Ordering over the phone
is easy and convenient.

Please call:
1-800-839-0981
to ensure that you speak with a
dedicated EdenPURE representative.

Order Department Hours
(Eastern Standard Time):

Monday-Friday: 6:00 AM - 3:00 AM
Saturday: 7:00 AM - 12:00 AM
Sunday: 7:00 AM - 11:00 PM

Do you have questions
about your order?

Our Customer Service department is available to give
you answers through several methods:

Email: custserv@edenpure.com

For all e-mail correspondence, please include your name, complete billing address and telephone number.

Phone:

For heater specific inquiries: 1-800-214-6906 (toll-free)
All other products: 1-800-895-0008 (toll-free)

Customer Service Hours:

Monday-Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: CLOSED

Have you encountered any problems with the Web site?

Your feedback is very important to us. For any technical information or issues regarding the site:

Email: info@edenpure.com

Phone: 1-800-895-0008 (toll-free)

Customer Service Hours:
Monday-Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: CLOSED

Corporate Offices:

7800 Whipple Ave. NW
Canton, OH 44767-0001
Phone: 330-494-5504
Fax: 330-497-6802