EdenPURE Service Request Submitted

YOUR SERVICE REQUEST HAS BEEN SUBMITTED DO NOT SUBMIT THIS FORM AGAIN UNLESS YOU HAVE ANOTHER PRODUCT REQUIRING SERVICE

You must provide a copy of the original receipt, packing slip or invoice for warranty service using one of the three methods laid out below. Make sure your serial number and contact information are included. Warranty service will only be given to those who have purchased their products from an authorized sales representative.

YOUR SERVICE REQUEST WILL NOT BE PROCESSED UNTIL WE RECEIVE YOUR PROOF OF PURCHASE

Email
ccs@suarez.com

The subject line of your e-mail must be "POP - your last name" i.e., POP - Smith. This email address is only used for submitting your proof of purchase. We do not reply to any messages sent to this email address. Please contact your sales representative for all of your product questions.

Fax 

330-491-5453

U.S. Mail
Retail Partner Enterprises
Warranty Service Dept.
7800 Whipple Ave. NW
North Canton, OH 44720

After we receive your proof of purchase
• We will send you detailed instructions via the US Postal Service explaining how to get your product to the nearest independent service center.
• The instructions will be your service authorization and must be kept with the product requiring service.
• Service requests are processed on a daily basis.