What size room is the 360 Super Climater® best for?
The 360 Super Climater® works well in bedrooms, living rooms, family rooms, home offices, and other everyday living spaces.
Its 360° circulation design helps move air throughout the room for more even comfort, while the infrared heater provides supplemental warmth where people spend the most time.
How much electricity does the 360 Super Climater® use?
The unit uses electricity comparable to other portable fans and space heaters, depending on the operating mode and settings.
Because it provides targeted comfort where you need it, many owners use it to supplement their home's heating and cooling rather than conditioning the entire house.
Can I use an extension cord?
For best performance and safety, plug the 360 Super Climater® directly into a properly grounded wall outlet.
Using extension cords or power strips is generally not recommended because they may overheat or reduce the unit's performance.
Is it normal to notice an odor the first time I use the heater?
Yes.
During the first few heating cycles, you may notice a slight odor. This is normal and is caused by harmless manufacturing residues burning off the heating element. The odor should disappear after a short period of use.
Why did the heater stop producing heat?
The unit includes built-in safety features that may temporarily stop the heater if airflow becomes restricted or the unit gets too hot.
Check that the air intake and outlet vents are free of dust and obstructions, and make sure nothing is blocking the unit. Once it cools, normal operation should resume. If the problem continues, contact EdenPURE Customer Service.
Can I leave the unit plugged in all year?
Yes.
The EdenPURE® 360 Super Climater® is designed for year-round use. Many owners leave it in place throughout the year, using the cooling fan during warmer months and the infrared heater when temperatures drop.
How do I clean the 360 Super Climater®?
Always unplug the unit before cleaning.
Use a soft, dry cloth to wipe the exterior. Periodically vacuum dust from the air intake and outlet vents to help maintain peak airflow and heating performance.
Never immerse the unit in water or use abrasive cleaners or harsh chemicals.
Why isn't the room temperature dropping?
That's normal.
The 360 Super Climater® isn't designed to lower the room's measured temperature like an air conditioner. Instead, it improves comfort by continuously circulating air and creating a cooling breeze. If you're expecting air conditioner performance, the unit may not meet that expectation—but when used as intended, many customers find it makes the room feel much more comfortable.
What's the best place to use my 360 Super Climater®?
For cooling, place it where it can circulate air throughout the room rather than directly against a wall or behind furniture.
For heating, position it in the room where people spend the most time, allowing the infrared heat to warm the occupied area.
Why does the airflow seem stronger on one side?
The 360 Super Climater® draws air in through the base and directs it upward through the top. Depending on where you're standing and the room layout, the airflow may feel different from different angles.
For the best whole-room circulation, place the unit on a flat surface with several inches of clearance around the base and top vents.
Why doesn't the air coming out feel cold like an air conditioner?
The EdenPURE® 360 Super Climater® is designed to improve comfort through powerful air circulation—not by lowering the room's temperature.
Instead of using refrigerant, water, or ice, it creates continuous airflow that helps your body cool itself naturally through evaporation. Many owners find the moving air makes them feel noticeably cooler, even though the room temperature stays the same.
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